Welcome to Lorraine Poulos & Associates

We provide consultancy training and support to the Aged, Disability, Health and Community Care Sectors. We are proud to be known as leaders in the provision of advice and support to the care sector across Australia. Our areas of expertise are home care operations, clinical care provision and case management.

Reviews

Organisational Reviews & Audits

Aged Care

Quality Reviews & Audits

LPA Event

Online Training & Tailored Workshops

Funding

Funding Applications

Consultancy

Consultancy Services

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Products & Resources

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About Me

LORRAINE POULOS

“Sensible solutions for success”

Lorraine is a Gerontologist and is responsible for educating other health professionals, community practitioners, as well as the community at large about the process of aging and how to age well by giving informative presentations, publishing books and articles about aging and health, and producing relevant films and media events.

Her company provides exceptional services to the health and aged care sectors promoting sustainable innovative models of care.

Lorraine is an experienced health executive having worked in health and aged care for over 35years. She is passionate about providing practical and helpful advice to practitioners and providers of care.

Her experience is widely recognised across Australia and has resulted in her undertaking many projects for Local, State and Federal Governments. Lorraine has held senior sector roles reflecting her experience and highly regarded reputation in the care sector

Lorraine has been the Managing Director of Lorraine Poulos and Associates since 2009.

She holds several Board positions and was a Health Minister representative/Board member on the NSW Medical Board/Council from 2009-2017. Lorraine is a Registered Nurse; Qualified Lead Auditor and a Fellow of the Case Management Society of Australia.

She was a member of the Department of Health Nurse Advisor and Administrator Panels for over 10 years and an Executive Member of the NSW Association of Gerontology.

Lorraine is a Registered Nurse, Grad Cert. Health Service Management, Fellow Case Management Society of Australia, Qualified Lead Auditor Quality Systems, Certificate 1V Workplace Training and Education

  • Director Home Care St. Luke’s Hospital Complex 1995-2003
  • Director of Aged Care St. Luke’s Hospital Complex 2003-2007
  • CEO Aged Care Channel 2007-2009
  • Board member Aged and Community Services NSW 1998-2007
  • Chair Community Care Advisory Committee 2000-2007
  • Member of Medical Advisory Committee St. Luke’s Hospital 1995-2007
  • NSW Health Minister Nominee on the NSW Medical Board and Council 2009-2017 Board Member and member of Registration, Health, Performance and Conduct Committees
  • Board Member Sydney Region Uniting Care 5 years including Care and Quality Committee
  • Board Member McKillop Aged Care
  • Executive Member of Australian Association of Gerontology 2006-2017
  • Fellow of the Case Management Society of Australia
  • Member of Administrator and Nurse Advisory Panels Department of Health
  • Chair of Clinical Governance committee McKillop Aged Care
  • Current Board Member Aman Aged Care
  • Qualified Lead Auditor Quality Systems
  • Experienced Home Care and Residential Care Manager
  • Co-author and publisher of ‘A Practical Handbook for Basic Clinical Care in the Home’ 2017 over 12,000 copies sold to date
  • Contributor to Ageing Agenda and Community Care Review magazine and on- line publications

Upcoming Events

Clients & Testimonials

Rina Indriani
Salvation Army

“One of the best seminars I have attended. Very well organised, great materials presented and very practical.”

Karen Patterson-Kane
SBCare

“The workshop was excellent. All presenters gave relevant information and feedback in easily understood terms”

Lucila Puleston
Rehabilitation Consultant, CRS Australia

“Thanks again Lorraine for being so supportive to both the Staff and Clients of CRS throughout our lengthy association with you. Your willingness to look beyond our clients’ disabilities has resulted in so many of them now being gainfully employed within the Aged Care sector. Your generosity in sharing your knowledge about this industry has given us a much better understanding of what options may be realistic to consider as well as valuable contacts within this field.”

Irmina Sulkowska
Manager of PAWA Community Services NSW

“Lorraine assisted our team undertake competency testing of our staff in medication management. The materials and resources were fantastic. Everyone now has a clear understanding about their scope of practice and legislative requirements”

Deborah D’Costa
Manager of Care Coordination and Quality Australian Multicultural Services

“Lorraine inspired our team with education on clinical governance and goals based care planning. Her wealth of experience and application of real-life scenarios really resonated well with all who attended. The training was pitched and aligned to the varying skill sets of staff present. We learned so much on the day and feel much more confident in providing clinical care in the home.”

Ada Cheng
General Manager, Australian Nursing Home Foundation Ltd

“Lorraine has proven track record in aged care management and consultancy. She is very experienced and resourceful with an ability to lead in our management team in meeting the criteria of aged care accreditation. Her professional advice and the practical tools provided are highly valued by our executive team.”

Case Studies & Articles

$15.00

A PRACTICAL HANDBOOK FOR BASIC CLINICAL CARE IN THE HOME

by Lorraine Poulos & Associates

(Minimum purchase of 10 books)

This is a guide for consumers, carers and workers.

It includes guidance for co-ordinators, care workers, consumers and families to recognise changes in conditions and how to report them.

There is a sample care plan and websites for further information.