Welcome to Lorraine Poulos & Associates

We provide consultancy training and support to the Aged, Disability, Health and Community Care Sectors. We are proud to be known as leaders in the provision of advice and support to the care sector across Australia. Our areas of expertise are home care operations, clinical care provision and case management.

Organisational Reviews & Audits

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Quality Reviews & Audits

Aged Care
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Clinical Services

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Online Training & Tailored Workshops

LPA Event
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Funding Applications

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Consultancy Services

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Strategic Planning & Organisational Reviews

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Products & Resources

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About Me


“Sensible solutions for success”

Lorraine is a Gerontologist and is responsible for educating other health professionals, community practitioners, as well as the community at large about the process of aging and how to age well by giving informative presentations, publishing books and articles about aging and health, and producing relevant films and media events.

Her company provides exceptional services to the health and aged care sectors promoting sustainable innovative models of care.

Lorraine is an experienced health executive having worked in health and aged care for over 35 years. She is passionate about providing practical and helpful advice to practitioners and providers of care.

Her experience is widely recognised across Australia and has resulted in her undertaking many projects for Local, State and Federal Governments. Lorraine has held senior sector roles reflecting her experience and highly regarded reputation in the care sector

Lorraine has been the Managing Director of Lorraine Poulos and Associates since 2009.

She holds several Board positions and was a Health Minister representative/Board member on the NSW Medical Board/Council from 2009-2017. Lorraine is a Registered Nurse; Qualified Lead Auditor and a Fellow of the Case Management Society of Australia.

She was a member of the Department of Health Nurse Advisor and Administrator Panels for over 10 years and an Executive Member of the NSW Association of Gerontology.

Lorraine is a Registered Nurse, Grad Cert. Health Service Management, Fellow Case Management Society of Australia, Qualified Lead Auditor Quality Systems, Certificate 1V Workplace Training and Education

  • Director Home Care St. Luke’s Hospital Complex 1995-2003
  • Director of Aged Care St. Luke’s Hospital Complex 2003-2007
  • CEO Aged Care Channel 2007-2009
  • Board member Aged and Community Services NSW 1998-2007
  • Chair Community Care Advisory Committee 2000-2007
  • Member of Medical Advisory Committee St. Luke’s Hospital 1995-2007
  • NSW Health Minister Nominee on the NSW Medical Board and Council 2009-2017 Board Member and member of Registration, Health, Performance and Conduct Committees
  • Board Member Sydney Region Uniting Care 5 years including Care and Quality Committee
  • Board Member McKillop Aged Care
  • Executive Member of Australian Association of Gerontology 2006-2017
  • Fellow of the Case Management Society of Australia
  • Member of Administrator and Nurse Advisory Panels Department of Health
  • Chair of Clinical Governance committee McKillop Aged Care
  • Current Board Member Aman Aged Care
  • Qualified Lead Auditor Quality Systems
  • Experienced Home Care and Residential Care Manager
  • Co-author and publisher of ‘A Practical Handbook for Basic Clinical Care in the Home’ 2017 over 12,000 copies sold to date
  • Contributor to Ageing Agenda and Community Care Review magazine and on- line publications

Upcoming Events

Clients & Testimonials

Case Studies & Articles



by Lorraine Poulos & Associates

(Minimum purchase of 10 books)

This is a guide for consumers, carers and workers.

It includes guidance for co-ordinators, care workers, consumers and families to recognise changes in conditions and how to report them.

There is a sample care plan and websites for further information.