“We engaged Lorraine Poulos and Associates to assist us setting up a robust clinical governance committee and structure.The result was more than we could have expected and really enhanced our existing knowledge around clinical care.

Our meetings were well organised and have given us a system moving forward. What we really liked was the resources that Lorraine and her team provided on a regular basis. We were able to keep us up to date with contemporary practice that has assisted us to better manage health care in the home care setting. I would highly recommend this service., great materials presented and very practical.”

Alannah NormanGeneral Manager, Wendy’s Home Care

“Lorraine Poulos is such a great asset to the home care aged care industry. Even though we have been in business for 22 years, every training we attend we learn something that made investing our time and money worthwhile. A connection with Lorraine is a real asset.”

Kate LambertDirector, Daughterly Care Community Services Limited

“Thanks again Lorraine for being so supportive to both the Staff and Clients of CRS throughout our lengthy association with you. Your willingness to look beyond our clients’ disabilities has resulted in so many of them now being gainfully employed within the Aged Care sector. Your generosity in sharing your knowledge about this industry has given us a much better understanding of what options may be realistic to consider as well as valuable contacts within this field.”

Lucila PulestonRehabilitation Consultant, CRS Australia

“Lorraine assisted our team undertake competency testing of our staff in medication management. The materials and resources were fantastic. Everyone now has a clear understanding about their scope of practice and legislative requirements”

Irmina SulkowskaManager of PAWA Community Services NSW

“Lorraine inspired our team with education on clinical governance and goals based care planning. Her wealth of experience and application of real-life scenarios really resonated well with all who attended. The training was pitched and aligned to the varying skill sets of staff present. We learned so much on the day and feel much more confident in providing clinical care in the home.”

Deborah D’CostaManager of Care Coordination and Quality Australian Multicultural Services

“Lorraine has proven track record in aged care management and consultancy. She is very experienced and resourceful with an ability to lead in our management team in meeting the criteria of aged care accreditation. Her professional advice and the practical tools provided are highly valued by our executive team.”

Ada ChengGeneral Manager, Australian Nursing Home Foundation Ltd