In order to meet Standards of Care, providers are required to adhere to regulated standards. Whether it is health, aged or community care Lorraine and her team can assist with your auditing processes.
As the subject matter expert for the Department of Health and Ageing for the training of Quality Reviewers in Community Care (2010- 2014), Lorraine has provided training to government employees and the industry.
As a qualified Lead Auditor, aged care assessor and previous ACHS surveyor, Lorraine is able to assist clients to understand what triangulation of evidence is and how to ensure success at audits. She believes that having strong systems and documentation are essential and reinforces this in training sessions and pre-audit services. An audit tool and education are provided to ensure sustainability in systems. This service is available to community and residential care services.
In 2018 LPA will be focusing on meeting the new Aged Care Quality Standards that will apply to residential and home care in Australia.
In addition, LPA will be assisting the Case Management Society of Australia to formalise the accreditation of organisations who are meeting the CMSA standards.