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Quality Auditing (Internal Audit)


This Done-for-You Package enables you to fast-track your internal auditing program.

Internal auditing is an essential process to ensure that your organisation can assess its own performance against the Aged Care Quality Standards. This is important so you can identify and address any gaps or areas for improvements.

Aged Care Quality Standards Evidence checklists


We have developed checklists with evidence examples to assist Home Care Providers in preparing their evidence for a Quality Audit.

It contains helpful guidance and ideas about what is needed to be confident that a service is meeting the Aged Care Quality Standards. The tools can be adapted to suit your internal systems and practices.

Learn how to self audit so that you are prepared for any visit from the ACQSC.

Clinical Governance Framework


Clinical Governance is an umbrella term which encompasses a range of activities in which clinicians should become involved in order to maintain and improve the quality of the care they provide to patients and to ensure full accountability of the system to patients.

Completed care plan examples


Care Plan samples to assist care co-ordinators to document effectively.

Easy to use; able to be uploaded to your internal system; meet legislative requirements of funding bodies.

Medication Management Kit- training resources and competency tools


Are you concerned about Medication Management in your Home Care Service?

Is there confusion within your team about what is administration and what is prompting?

Do you have a clear training plan and competency testing methodology?

At Lorraine Poulos and Associates we are asked on a regular basis to assist providers to navigate this maze by producing a complete training package.

Our special medication management offer includes

  • Free Copy  of our March Medication Management Webinar
  • Industry papers relating to medication management in the home
  • Guiding principles for medication management in the community
  • Medication management framework
  • Sample medication policy
  • Fact sheets from AHPRA
  • Competency assessment tools with instructions as to how to do this in-house
  • Training Slides for training session
  • Competency certificate template
  • Learner guide and workbook