Date and time

Wed, 6 Dec 2023 1:00 PM – 4:00 PM AEDT



Refund Policy

No Refunds

About this event

  • 3 hours
  • Mobile eTicket

🌟 Why is understanding the changing role of care managers important in 2024? 

🌟 Are your front-line workforce members prepared for reform changes?

🌟 Do you want to review your current model and be able to have scenarios to plan for the future?

Due to popular demand LPA is providing this training to support home care providers be better prepared to commence 2024 with some clear directions about how to manage future challenges and opportunities.

A new role for care managers is emerging in the Support at Home program with care management to be a component of the proposed Clinical Care and Specialised Supports category and broader responsibilities including conduct of regular clinical and non-clinical check-ins, application of well-being and re-ablement approaches and extended co-ordination of care across multiple service types and providers.

🔥 Overview

This training will recap on the aspects of home care reform that will impact care management delivery and the role of care managers and will explore care management essentials including care management scope of practice, partnering with consumers, care co-ordination, interface with clinical care, and conduct of welfare and health check-ins.

Exploration of the way that future care management will be different from current approaches will enable participants to gain insight into what will be required to ensure that their care management model and practice remains fit for purpose and best practice in both the current and future home care environments.

🚩 Learning Outcomes

By the end of this webinar course, you will be able to:

✔ Understand how the home care reform environment is impacting the provision of care management.

✔ Have ideas about possible structures within your service.

✔ Recognise the future care manager role and care manager capability requirements.

✔ Appreciate the difference between current and future approaches to care management.

✔ Distinguish the differing roles of care managers and clinicians in home care.

✔ Apply best practice approaches to care management including well-being monitoring, application of health literacy, and conduct of health check–ins.

🎖️ Recognition

All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

💡 Who will benefit most from this webinar?

This training will be useful for anyone with responsibility for oversight and delivery of care management including managers, team leaders and care managers; and those with responsibility for service development and improvement.

💡 Benefits to providers and consumers

This training will benefit providers as it will support providers in understanding the way in which aged care reforms and the emerging Support at Home program will impact and change care management. Consumers will benefit through provider’s adaption of care management practices to meet care and service improvements arising from reform.

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📅 Date:

  • 6 December 2023

📅 Times:

  • 1.00pm – 4.00pm – New South Wales, Victoria, Tasmania, and the Australian Capital Territory
  • 12noon – 3.00pm Queensland
  • 12.30pm -3.30pm – South Australia
  • 11.30am -2.30pm – Northern Territory
  • 10.00am – 1.00pm – Western Australia

💼 Inclusions

  • Downloadable workbook
  • Downloadable tools and resources

💻 Learner requirements

  • Computer or mobile device
  • A stable internet connection (broadband/4G+ recommended)
  • Speakers and a microphone are optional

💰 Investment: $ 397 plus GST

📝 Views of previous attendees

  • “A very informative, practical, and highly useful course to support those in the industry or new to the industry.” – Julie Raihan (Care Advisor, Multicultural Care)
  • “An opportunity to learn from a highly regarded industry expert that is able to facilitate sensible realistic conversations.” – Despina Kavnoudias(Coordinator Independent Living, City of Port Phillip – ILU)

$397 plus GST