- Explanatory guide to using this package including a step by step guide
- Managing Deteriorating Conditions Checklist
- Compliance Checklist - what is required under regulation
- Sample Policy Management of Deteriorating Conditions
- Referral form and register
- Clinical Care Plan Examples
- Assessment Reassessment Form
- Dignity of Risk and Choice form
- Mandatory Reporting for Direction Care Staff
- Clinical Assessment Guide
- ACQSC Management of Vulnerable Consumers
- Editable Flow Chart
- Other resources
Done-for-You Resources
Our Done-for-You packages include a range of resources, tools and customisable documents you can adapt or adopt. All documents are in an easily editable format.
Done-for-you package inclusions vary between packages, examples include:
- Policy and procedure templates
- Spreadsheets with examples and instructions – ready for you to populate
- PowerPoint training materials
- Competency assessments
- Sample communications to consumers
- Handbook templates with guidance on customising for your organisation
- Key resources and guides to assist you
You can simply customise these documents by adding your logo, editing the format and structure.
All Done-for-You packages have been developed by industry experts based on their extensive experience across hundreds of services.
All packages come with a checklist and guide to using the resources.
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There is a regulatory expectation that providers have strong processes in place to identify, manage and monitor consumers/clients with deteriorating conditions. This Done-for-You package gives you all the tools, processes and information you need to demonstrate you are providing excellent care and can demonstrate compliance in the way you manage deteriorating conditions. This Done-for-You resource will save you days of work! It can be adapted for all care settings and used flexibly to meet your situation and organisational needs. This package includes the following resources:
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Providers of funded home care are expected to actively monitor and provide oversight to contractors providing care and services to consumers.This Done-for-You resource will save you days of work and assist you to be compliant.It can be adapted for all care settings and covers a range of situations including contractors who provide a range of care and servicesThis package includes the following resources:
- Effective management of contractor checklist
- Compliance checklist
- Sample policy for contractor management
- Sample Contractor Agreement
- Contractor Management Review Action Plan
- Sample Contractor Review Meeting Agenda
- Sample Contractor Feedback form
- Sample communication for non-conformance
- Sample Contractor Information Pack
- Sample Staff Training Record
- Police Check Audit Schedule
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From 1 April 2021, Requirement 8(3)(d) (iv) of the Aged Care Quality Standards requires all aged care providers to manage and prevent incidents, including through the use of an incident management system (IMS). This includes home services, Commonwealth Home Support Programme (CHSP) services and flexible care services through which short term restorative care is provided in a home care setting. From 1 July 2022, the Aged Care Quality and Safety Commission will require home care providers to meet the requirements of the its Serious Incidents Response Scheme (SIRS), currently only operating in residential aged care. We strongly recommend that you have an Incident Management System in place and working effective well before the introduction of SIRS. Being ready for the introduction of SIRS will take time and effort. This Done-for-You Incident Management Package will provide you with a flying start to establish an incident management system that is aligned to the SIRS requirements. All of these documents are ready for you to add your logo and customise it to suit your organisation. The Package includes:
- Explanatory list and action plan for implementation
- Incident Management Checklist
- Overview of an incident management system
- Sample policy on incident management
- Incident report form
- Critical incident investigation form
- PowerPoint for training frontline staff on incident management
- Staff accident and incident report
- Guidance for oversight of incident management by governing bodies
- Suite of useful resources
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Are you concerned about managing Risks and Vulnerability in your Home Care, CHSP, STRC, or NDIS service? Do you objectively apply a risk-based approach in assessing high-impact risks, complex care needs, and concerns — but struggle to assess the risk, apply mitigating actions, and document consistently within your team? Do you have a high caseload and wish there was a simple tool to track and monitor your consumer’s well-being? So many providers tell us that navigating this maze can be challenging, to say the least! But that challenge is about to get a whole lot easier... This handy, done-for-you resource is the perfect companion for supporting your work on the front line. Designed to save you time, this toolkit includes:
- Using this Risk and Vulnerability Toolkit
- Risk & Vulnerability Screening Assessment Form
- Using the Risks & Vulnerability Screening Assessment Form
- Risks & Vulnerability Screening Assessment Report sample
- Risks & Vulnerability Screening Assessment Data Table sample
- How to Import Data into RAV Template
- Risks & Vulnerability Register Template
- ACQSC - Quality and Safety in Home Services - 5 Key Areas of Risk June 2022
- ACQSC - Serious Incidents Response Scheme Home Services Provider Guidelines December 2023
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The Standup and Learn Toolbox Talks are focused on equipping frontline staff with the knowledge and skills to perform the basic clinical care of consumers and manage deteriorating conditions.Standup and Learn training materials are in an easy-to-follow format and focused on upskilling care support workers to:
- Know sufficient information about the health topic appropriate to their role
- Know specifically what they should be observing and looking for
- Be able to apply support strategies to assist a consumer
- Be able to identify strategies to keep the consumer safe
- Know when to contact their supervisor
- Be able to document and report changes
- Follow organisational policies and procedures
What are the key benefits of the Standup and Learn Tool Box Talks Package- Your staff can be easily trained in deteriorating conditions
- Training can be conducted by your organisation when it suits you
- You can train unlimited staff using this package
- Toolbox Talks are designed to be delivered in 10-20 minutes
- Easy-to-follow Facilitator Guide enables anyone to facilitate the sessions
- Your staff will understand health conditions within a wellness framework.
- Staff will be clear about when they need to contact their supervisor
- Empowers staff to provide relevant support to consumers
- You can print off copies of the Learners Guide as you need them
Standup and Learn Toolbox Talks empowers Care Workers to undertake simple clinical care tasks and know when to contact their supervisor for assistance.Standup and Learn Toolbox Talks on 25 topics covers key areas of:- Arthritis
- Breathing Changes
- Cardiac Changes
- Continence Changes
- Dehydration
- Delirium
- Dementia - Assisting Communication
- Dementia - Wandering and Restlessness
- Depression and Anxiety
- Diabetes
- End of life Care
- Falls Management
- Medication Management
- Nutrition - Dementia and Finger Foods
- Nutrition - Promoting Optimal Nutrition
- Pain Management
- Parkinson's Disease - Maximising Function
- Parkinson's Disease - Maximising Communication
- Pressure Injuries
- Sensory Support - Maximising Hearing Function
- Sensory Support - Maximising Visual Function
- Sleep
- Stroke Management
- Swallowing Changes
Click Here to View Sample
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There is a regulatory expectation that home care providers deliver safe and effective care that complies with legislation, regulations, and standards applicable to home care. This Done-for-You package gives you all the tools, processes, and information you need to plan and implement a comprehensive audit program that will enable you to assess and demonstrate compliance with aged care quality standards as well as broader organisational governance and performance requirements. This Done-for-You resource will save you days of work! It can be adapted for all home care services and used flexibly to meet your situation and organisational needs. This package includes the following resources:
- Explanatory guide to using this package including a step-by-step guide.
- Internal Audit Readiness Checklist.
- Practical Aspects of Planning an Internal Audit.
- Sample Internal Audit Policy.
- Internal Audit Report Template.
- Quality Review Evidence Checklist.
- Home Care Package Program Practice Audit Checklist.
- Client File Audit Checklist.
- Client File Audit Tool.
- Aged Care Quality Standards Workforce Self-Assessment Tool
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These resources will assist you to undertake thorough, person-centered assessments, develop meaningful care plans that include goals for clients which are able to be measured. Based on years of experience in the care sector we have developed a suite of tools to assist your organisation. These resources are based on contemporary practice and practical examples for you to follow. This Done-for-You Package includes the following resources:
- Care planning Resources framework
- Case Studies
- Clinical Care sample care plan
- Dementia Care plan
- Sample person-centered support plan
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This package includes the following resources:
- Using the Business Continuity Plan resources
- Business Continuity Planning Readiness Checklist
- BCP Outbreak Prevention and Management Checklist & Action Plan
- Crisis Planning for Business Templates and Checklists
- Disaster and Business Recovery Plan
- SAMPLE Individual Emergency Response Plan
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Clinical Governance is an umbrella term which encompasses a range of activities in which clinicians should become involved in order to maintain and improve the quality of the care they provide to patients and to ensure full accountability of the system to patients. This package includes the following resources:
- Guide to using these resources
- Clinical governance checklist
- Critical clinical governance questions
- Sample clinical review agenda
- Sample terms of reference Clinical Advisory Group
- Clinical Governance Framework template
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In this Done-for-You Package, you will receive a comprehensive guide on care planning and goal setting. There are also some very practical Care Plan samples to assist care coordinators to document effectively. This Done-for-You Package is easy to use; able to be uploaded to your internal system, and meets the requirements of funding and regulatory bodies. This Done-for-You Package includes:
- Process of care planning
- Predictors of effective care plans
- Goal setting, sample goals, and prompts for setting goals
- Six case studies
- Involving participants in care planning
- Examples for specific care plans
- Strategies for dementia care planning
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Are you concerned about Medication Management in your Home Care Service? Is there confusion within your team about what is administration and what is prompting? Do you have a clear training plan and competency testing methodology? At Lorraine Poulos and Associates we are asked on a regular basis to assist providers to navigate this maze by producing a complete training package. This package includes the following resources:
- Training slides for you to teach your staff
- Learner workbook
- Competency testing schedule
- Competency testing overview
- Certificate of achievement
- Instructions for competency testing
- Training Plan report - blank
- Training report sample completed
